Privacy and Cookie Policy

1. AUDIENCE

This policy applies to all visitors to our website and customers who have subscribed to the services we offer (“you” and “your”).

2. PURPOSE OF THIS POLICY

2.1 includes:
Certain information collected on registration (see below); and
Optional information that you voluntarily provide to us (see below).

2.2 excludes:
information that has been made anonymous so that it does not identify a specific person;
permanently de-identified information that does not relate or cannot be traced back to you specifically;
non-personal statistical information collected and compiled by us and information that you have provided voluntarily in an open, public environment or forum including (without limitation) any blog, chat room, community, classifieds or discussion board. Because the information has been disclosed in a public forum, it is no longer confidential and does not constitute personal information subject to protection under this policy.

3. ACCEPTANCE OF TERMS

You must accept all the terms of this policy when you register for any of our services. If you do not agree with anything in this policy, then you may not register for and use any of the services. You may not access our website or use our services if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts. By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all its terms.

4. CHANGES

We may change the terms of this policy at any time. We will notify you of any changes by placing a notice in a prominent place on the website or by email. If you do not agree with the change you must stop using the services. If you continue to use the services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted such terms.

5. COLLECTION

5.1 On registration.
Once you register on our website, you will no longer be anonymous to us as you will provide us with personal information. This personal information will include:

5.2 Collection on use.
In order to provide the Services to you, you will be asked to provide us with additional information on a voluntary basis such as (“Service information”).

5.3 Optional details.
You may also provide additional information on a voluntary basis (“optional information”). This includes content orproduct that you decide to upload or download from our website or when you enter competitions, take advantage of promotions, respond to surveys, register and subscribe for certain additional services, or otherwise use the optional features and functionality of the website.

5.4 Collection from browser.
We automatically receive and record Internet usage information on our hosting company’s server logs from yourbrowser, such as your internet protocol address (“IP Address”), browsing habits, click patterns, version of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on the website, and the dates and times that you visit the website, paths taken, and time spent on sites and pages within the website (“usage information”). Please note that other websites visited before entering our website might place personal information within your URL during a visit to it, and we have no control over such websites. Accordingly, a subsequent website that collects URL information may log some personal information.

5.5 Cookies.
When you access our website we may send one or more cookies (small text files containing a string of alphanumeric characters)to your computer to collect certain usage information. We use session cookies (which disappear after you close your browser) and persistent cookies (which remain after you close your browser which can be removed manually) and may be used by your browser on subsequent visits to our website. We use information gathered by cookies to improve the website.

5.6 Web beacons.
Our website may contain electronic image requests (called a “single-pixel gif” or “web beacon” request) that allow us tocount page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner) can act as a web beacon. Our web beacons do not collect, gather, monitor or share any of your personal information. We merely use them to compile anonymous information about our website.

5.7 Purpose for collection.
We may use any service information and optional information provided by you for such purposes as indicated to you at the time you agree to provide such optional information. We may use your usage information for the purposes described in 5.4 and 5.5 above and to:
remember your information so that you will not have to re-enter it during your visit or the next time you access the website;
monitor website usage metrics such as total number of visitors and pages accessed; and
track your entries, submissions, and status in any promotions or other activities in connection with your usage of the website

6. CONSENT TO COLLECTION

We will obtain your consent to collect personal information:
In accordance with applicable law; and
At the time you provide us with any registration information and optional information.

7. USE

7.1 Messages and updates.
We may send administrative messages and email updates to you regarding the website. In some cases, we mayalso send you primarily promotional messages. You can choose to opt-out of promotional messages.

8. SECURITY OF PERSONAL INFORMATION

We protect your personal information using computer safeguards such as firewalls and data encryption to protect personal information, and we authorize access to personal information only for those employees who require it to fulfil their job responsibilities.

9. ACCURATE AND UP TO DATE

We will try to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes mentioned in clause 5.7. From time to time we will request you to update your personal information on the website. You are able to review or update any personal information that we hold on you by accessing your account online or by emailing us or phoning us. Please note that in order to better protect you and safeguard your personal information, we do take steps to verify your identity before granting you access to your account or making any corrections to your personal information.

10. RETENTION OF PERSONAL INFORMATION

We will only retain your personal information for as long as it is necessary to fulfil the purposes mentioned in clause 5.7, unless:
retention of the record is required or authorised by law; or
You have consented to the retention of the record.

11. TRANSFER OF PERSONAL INFORMATION OUTSIDE SOUTH AFRICA

We may transmit or transfer personal information outside South Africa to a foreign country. Personal information may be stored on servers located outside South Africa in a foreign country whose laws protecting personal information may not be as stringent as the laws in South Africa. You consent to us processing your personal information in a foreign country whose laws regarding processing of personal information may be less stringent.

12. UPDATING OR REMOVING

You may choose to correct or update the personal information you have submitted to us, by clicking the menu in any of the pages on our website.

13. LIMITATION

We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of any third party websites.

14. ENQUIRIES

If you have any questions or concerns arising from this privacy policy or the way in which we handle personal information, please contact us.

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